Right of Cancellation
You have the right to cancel this contract within 14 days without providing any reasons.
The cancellation period is 14 days from the day of receipt of the goods through you or any third party, who is not the carrier, who took or has taken possession of the goods.
To exercise your right of cancellation, you must inform us (Fitz & Huxley GmbH, Storkower Str. 115, 10407 Berlin, phone: +49 (0) 30 2352 3909, email: firstname.lastname@example.org) of your decision to withdraw from this contract by means of a clear statement (for example by letter or email). In order to do so you can use the sample withdrawal form accessible at the end of this site, however this is not mandatory.
For adherence with the cancellation period it is sufficient to mail the statement about the exertion of the right of revocation before the end of the cancellation period.
Consequences of the cancellation
If you withdraw from this contract, we are obliged to refund all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer) immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same method of payment as you used in the original transaction, unless expressly agreed with you otherwise; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.
You must send back or return the goods to us immediately and at the latest within fourteen days, beginning with the date on which you inform us about the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss in value is due to a handling not necessary for the examination of the nature, characteristics and functioning of the goods.
Sample Return Form
(If you would like to cancel the contract, please fill out this form and include it with your return package.)
Fitz & Huxley GmbH
Storkower Str. 115
– I/we hereby revoke the contract concluded by me/us for the purchase of the following goods
– Ordered on
– Received on
– Buyer name
– Buyer address